Auto Repair Work Order Template for Mobile Mechanics
A work order is the approved estimate with the customer's signature on it: vehicle, complaint, the work agreed, the price agreed, and the terms. Get it signed before you pick up a tool and the "I never said yes to that" conversation goes away.
Make one from your phone, free
Fill in the customer, the car and the work. Print it or save it as a PDF with a signature line.
Open the work order makerWhat has to be on it
Customer name, phone, and the address where the car sits.
Year, make, model, VIN, plate, and mileage when you arrived.
The complaint in the customer's words and what you found.
Each line of work with labor and parts priced, plus trip fee, supplies and tax.
Your terms: payment due, parts policy, warranty, and what happens if more work is found.
Signature and date. On paper or on a phone, it needs the signature.
Estimate, work order, invoice
Estimate is the offer. Work order is the signed yes. Invoice is the bill after the work. One job, three moments. Most paper templates mash them together and that is where the fights start. Keep the signed approval and the final bill as separate records.
When the job grows
You pull the wheel and the caliper is seized too. Stop, add the line, send the update, and get a second approval before you continue. Some states require written approval for added work. In every state it is the only way to get paid for it without an argument.
Run the whole job from your phone.
Repair Rocket writes the quote, gets the signature, sends the invoice and takes the payment. Free to start, no card needed.
We're building a directory so customers can find you. Free forever.
We're building it area by area. As each area fills in, we promote the mechanics and shops in it on Google, local search and AI search like ChatGPT.
- Free forever. No card. No catch.
- Costs you 30 seconds.
- Not open to customers yet. Early profiles are in first.
Common questions
Do I need a work order if I already sent an estimate?
The estimate becomes the work order the moment the customer signs or approves it in writing. An estimate nobody approved is just a number you texted.
Is a text message approval good enough?
It is better than nothing, but a signed approval tied to the exact lines and total is much stronger if it is ever disputed, and it is easier to find three months later.
Can I use a paper work order book?
Yes. You will lose some, the carbon copy will be unreadable, and you will type it all again for the invoice. A phone based one fixes all three.
What if I find more work mid job?
Add it as new lines and get a new approval before continuing. Never finish the extra work and then ask.
Related: estimate template, invoice template, and authorization form.